Privacy Policy – SpixHost

This Privacy Policy describes how SpixHost (“we,” “our,” or “us”) collects, uses, stores, and protects the personal information of visitors, clients, and users of our website and services. By accessing our website or using our services, you agree to the practices described in this policy.

1. Scope of This Policy

This Privacy Policy applies to all users of SpixHost website and services, including but not limited to web hosting, domain registration, email services, software development, cloud solutions, and digital marketing services. It does not apply to third-party websites or services linked from our platform.

2. Information We Collect

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our services
• Process transactions and manage accounts
• Deliver customer support and technical assistance
• Improve website performance and user experience
• Communicate updates, offers, and service notifications
• Detect and prevent fraud, abuse, or unauthorized access
• Comply with legal and regulatory obligations

4. Google API Limited Use Disclosure (SPXCRM)

If you use our SPXCRM software at crm.spixhost.com, our application requests access to your Google Workspace environment via Google OAuth to provide license management services. We may collect Directory Information, License Status, and Basic Profile data.

SPXCRM's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• We do not sell your Google data to third parties.
• We do not use your Google data for advertising or marketing.
• We do not allow humans to read your data unless you provide explicit consent for troubleshooting.

5. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information. We may share your data only in the following cases:

• With trusted service providers assisting in operations (e.g., payment processors, infrastructure providers)
• With legal or regulatory authorities when required by law
• In case of business restructuring, merger, or acquisition
• To protect our rights, users, and system security

All third-party partners are required to maintain strict confidentiality and data protection standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and usage behavior
• Enhance user experience and performance

You may disable cookies through your browser settings; however, some features of the website may not function properly.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure servers and encryption technologies (e.g., SSL/TLS for transmitted data)
• Firewalls and access control systems
• Regular monitoring for vulnerabilities

While we take strong precautions, no method of data transmission over the internet is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide services and maintain accounts
• Fulfill legal and regulatory requirements
• Resolve disputes and enforce agreements

After this period, data is securely deleted or anonymized.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request correction or updates to your information
• Request deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent where applicable
• Opt out of marketing communications

Requests can be made by contacting us at [email protected] or by calling at +92 3 111 222 735.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at: